Customer Service Representative/Receptionist

Company: Freeway Funding
Location: Camarillo
Posted on: August 4, 2022

Job Description:

We are a fast-paced consumer finance company that services indirect auto financing contracts for credit challenged customers. We are looking for a Customer Service Rep/Receptionist. This position is the first point of contact for our company. This position entails offering administrative support across the organization, greet customers and guests who visit the business, and coordinate front desk activities, including distributing correspondence and redirecting phone calls. Your overall mission will be to assist finance customers and provide best-in-class service. ResponsibilitiesGreet and welcome guests as soon as they arrive in the officeEnsure reception area is tidy and representableReceive, sort and distribute daily mail/deliveriesHandle inbound/outbound phone trafficPerform other clerical receptionist duties such as fax distributionCommunicate with customers regarding their accounts/any overdue amountsProvide solutions to customer concernsEnter/update customer contact notes and informationProcess incoming payments Locate past due delinquent account using loan documents and additional databasesWork with team members and other departments regarding delinquent accountsFollow all federal and state lawsOther duties as may be assignedRequirementsPrior experience performing customer service, receptionist dutiesSuperior customer relations skillsResults oriented, self-starter with a strong work ethicAccuracy and attention to detail; detail orientedAbility to manage multiple tasksExcellent written & communication skillsComputer literacy with competency in Word and Excel, aptitude for learning new programsProfessional appearance, attitude and absolute dependability/reliability Ability to work between the hours of 8:00am 6:00pmAbility to speak and write in Spanish is a mustPM19Powered by JazzHRPI187383337

Keywords: Freeway Funding, Camarillo , Customer Service Representative/Receptionist, Sales , Camarillo, California