Sales Account Manager

Company: GeoLinks
Location: Camarillo
Posted on: April 5, 2021

Job Description:

About Geolinks:Founded in 2011, Geolinks is the fastest growing internet service provider in the state. We offer high-speed internet access to businesses, non-profits, and anchor institutions all over California who are looking for a provider that cares about their business and needs. We are a fast-paced, tech-orientated, customer focused company looking for dynamic self-starters who are looking to make an impact. Headquartered in Ventura County our mission is to offer the best company culture around, one that combines respect, collaboration and a "best idea wins" mantra. If you're looking for a company that wants to hear your innovate ideas as well as a company that is family oriented and believes in work-life balance we'd love to hear from you!
SUMMARY:We are looking for an entry level Sales Account Manager. The GeoLinks Sales Account Manager is an inside sales position responsible for the overall revenue growth of existing customer accounts while forging deeper relationships, improving customer satisfaction, and increasing account retention. The representative will act as a customer advocate bridging the customer service and sales environment.A successful applicant will be an energetic and motivated phone representative that will drive sales and meet their quota. This candidate will be trained on responsibilities and expectations of the role. The ideal candidate would have a strong desire to learn and grow in the position.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Identify sales opportunities within existing accounts to achieve monthly quota
• Provide strategic value by educating customers about additional GeoLinks Products and Services
• Attain or exceed monthly sales and contract renewal rates
• Increase customer satisfaction by proactively assisting customers with account management needs, including: Bandwidth Increases, New Service Procurement, and general activities to promote an overall positive and lasting relationship
• Follow up with customers post install/trouble ticket to facilitate customer satisfaction and smooth out any lasting challenges
• Respond to inbound email or chat requests from prospects and attempt to close opportunities online or over the phone.
• Provide accurate and detailed sales forecast of identified and proposed opportunities
• Document all initial and on-going customer contacts in the appropriate databases
• Participates in trade shows, business mixers and conventions as needed Who we are looking for:
  • Someone who will proactively prospect for new opportunities within customer base to promote revenue growth and relevance
  • Someone who will makes telephone calls and in-person visits and presentations to existing and customers
  • Someone who is goal oriented and ambitious, with capacity and drive to reach and exceed quotas
  • Someone with proven customer service and relationship building skills
  • Someone with excellent verbal and written communication skills
  • Someone with an aptitude for acquiring sales skills and product knowledge
  • Someone who is committed to building a career path Benefits:
    • Full gym, game room, and basketball court for employee and family use
    • Paid Paternity / Maternity Leave
    • Health, Vision, and Dental Plans offered
    • 401K
    • Long-term Disability
    • 100k Life Insurance Job Type: Full-time
      • Pay: $18.00 - $20.00 per hour plus commission

Keywords: GeoLinks, Camarillo , Sales Account Manager, Sales , Camarillo, California