Customer Service Representative / Call Center Representative (Spanish Bi-lingual)

Company: Freeway Funding
Location: Camarillo
Posted on: November 19, 2020

Job Description:

We are a fast-paced consumer finance company that services indirect auto financing contracts for credit challenged customers. We are looking for a Customer Service Representative / Call Center Representative that is reliable and very well organized.
Customer Service Representative / Call Center Representative Position Responsibilities:

• 
  
• Handling inbound/outbound phone traffic
  
• Entering/updating customer contact notes and information
  
• Process incoming payments
  
• Providing solutions to customer concerns
  
• Ability to work during the business hours of 8:00am 6:00pm
  
  Customer Service Representative / Call Center Representative Position Requirements:
  
  • 
    
  • Prior customer service and collections experience in a high-volume call center environment
    
  • Results oriented, self-starter with a strong work ethic
    
  • Superior customer relations skills
    
  • Excellent written & verbal communication skills
    
  • Detail oriented
    
  • The ability to manage multiple tasks
    
  • Professional appearance, attitude and absolute dependability
    
  • Computer literacy with competency in Microsoft Word and Excel
    
  • Ability to type at least 45 WPM
    
  • MUST be bi-lingual in Spanish
    
    Customer Service Representative / Call Center Representative Salary will depend on experience.
    PM19 PI125414594

Keywords: Freeway Funding, Camarillo , Customer Service Representative / Call Center Representative (Spanish Bi-lingual), Sales , Camarillo, California