Customer Service Representative / Call Center Representative (Spanish

Company: Freeway Funding
Location: Camarillo
Posted on: September 6, 2020

Job Description:

We are a fast-paced consumer finance company that services indirect auto financing contracts for credit challenged customers. We are looking for a Customer Service Representative / Call Center Representative that is reliable and very well organized. Customer Service Representative / Call Center Representative Position Responsibilities:

• Handling inbound/outbound phone traffic
• Entering/updating customer contact notes and information
• Process incoming payments
• Providing solutions to customer concerns
• Ability to work during the business hours of 8:00am 6:00pm Customer Service Representative / Call Center Representative Position Requirements:
  • Prior customer service and collections experience in a high-volume call center environment
  • Results oriented, self-starter with a strong work ethic
  • Superior customer relations skills
  • Excellent written & verbal communication skills
  • Detail oriented
  • The ability to manage multiple tasks
  • Professional appearance, attitude and absolute dependability
  • Computer literacy with competency in Microsoft Word and Excel
  • Ability to type at least 45 WPM
  • MUST be bi-lingual in Spanish Customer Service Representative / Call Center Representative Salary will depend on experience. PM19

Keywords: Freeway Funding, Camarillo , Customer Service Representative / Call Center Representative (Spanish, Sales , Camarillo, California