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Customer Service Representative / Call Center Representative (Spanish

Company: Freeway Funding
Location: Camarillo
Posted on: September 6, 2020

Job Description:

We are a fast-paced consumer finance company that services indirect auto financing contracts for credit challenged customers. We are looking for a Customer Service Representative / Call Center Representative that is reliable and very well organized. Customer Service Representative / Call Center Representative Position Responsibilities:

  • Handling inbound/outbound phone traffic
  • Entering/updating customer contact notes and information
  • Process incoming payments
  • Providing solutions to customer concerns
  • Ability to work during the business hours of 8:00am 6:00pm Customer Service Representative / Call Center Representative Position Requirements:
    • Prior customer service and collections experience in a high-volume call center environment
    • Results oriented, self-starter with a strong work ethic
    • Superior customer relations skills
    • Excellent written & verbal communication skills
    • Detail oriented
    • The ability to manage multiple tasks
    • Professional appearance, attitude and absolute dependability
    • Computer literacy with competency in Microsoft Word and Excel
    • Ability to type at least 45 WPM
    • MUST be bi-lingual in Spanish Customer Service Representative / Call Center Representative Salary will depend on experience. PM19

Keywords: Freeway Funding, Camarillo , Customer Service Representative / Call Center Representative (Spanish, Sales , Camarillo, California

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