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IT Technician/Systems Administrator

Company: TeamLogic IT, Camarillo, CA
Location: Camarillo
Posted on: August 1, 2022

Job Description:

Job Description Benefits/Perks Flexible Scheduling Career Advancement Opportunities Professional Development Assistance Competitive Compensation People First Culture Health Insurance PTO Company Overview TeamLogic IT is a nationwide network of locally owned businesses providing comprehensive IT services to small- and medium-sized businesses. We help our customers with their current and future IT needs by delivering solutions that assure high availability, security and flexibility for their IT infrastructure. Summary The Technician requires both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client---s business needs. This position works jointly with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation and ongoing technical account management. A positive, service-oriented personality is a must. Responsibilities: Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues Provisioning and system setup for client new hires Prioritize incidents and service requests according to defined processes to meet defined SLAs Use remote tools and diagnostic utilities to aid in resolving support requests Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined Installing and configuring hardware and software components throughout various network infrastructure devices Install antivirus software and ensure virus definitions are up to date Server administration via Active Directory, File & Print services, DNS, DHCP Network firewall and switch administration and maintenance Perform preventative maintenance Ensuring company safety and security standards are met Network and server solution design and architecture Requirements: Must be a team player with excellent communication skills Possess the ability to manage assignments independently in a fast-paced environment Experience with desktop and server operating systems Strong understanding of technology and business productivity systems Active Directory knowledge and experience Good problem-solving skills Excellent customer service skills Results-oriented, self-motivated, energetic, professional, reliable Physical firewall administration Server administration Bachelor's degree in a computer related field and/or 5 years equivalent work experience Valid driver's license and ability to drive to customer locations when required Preferred Skills: Microsoft Server certification Microsoft Desktop operating systems certification Experience with UTM firewalls Kaseya VSA and Autotask PSA experience CompTIA A CompTIA Net and/or CompTIA Security CompTIA Cloud Essentials and Cloud Experience working with/deploying hypervisors such as Azure, AWS, Hyper-V and VMWare ESXi Experience working with/deploying SAN and NAS devices 3 years of experience with a Managed Service Provider This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

Keywords: TeamLogic IT, Camarillo, CA, Camarillo , IT Technician/Systems Administrator, Professions , Camarillo, California

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