Loss Mitigation Clerk

Company: Freeway Funding
Location: Camarillo
Posted on: March 20, 2023

Job Description:

General Purpose of the PositionWe are a fast-paced consumer lending company that offers indirect financing for vehicles for credit challenged customers. In this role, the Loss Mitigation Clerk will be assisting the department with collections and loss mitigation duties. Updates and creates departmental reports on a designated basis. --Works with accounting on processing of related costs and charges.ResponsibilitiesConduct research by skip tracing accounts in order to locate customersProcess red flag accounts such as abandon vehicles, impounds, car breakdownsWork accounts past due more than 60 days and handle customer inquiriesProvide updates on assigned accounts; Maintain records of all contact with customersUpdate insurance expiration informationProviding administrative support to dept staff including customer and vendor correspondence and maintenance of departmental files and suppliesPrepare and file repossession paperwork and reportsCompiles reports for management as directedOther duties as assignedRequirementsPrevious work experience in customer service, sales, collections or related fieldExcellent knowledge of collection processes; Firm but fairExcellent verbal communication, negotiation and excellent people skillsOutstanding phone etiquette; problem solverDetail oriented, dependable, reliableProficient computer skills; Microsoft Office for Windows--Proficient mathematical skills;Ability to deal with impolite customersMust be bi-lingual (Spanish)PM19Powered by JazzHRPI208416702

Keywords: Freeway Funding, Camarillo , Loss Mitigation Clerk, Other , Camarillo, California