Loss Mitigation Specialist
Company: Freeway Funding
Location: Camarillo
Posted on: August 4, 2022
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Job Description:
We are a fast-paced consumer finance company that offers
indirect financing for vehicles for credit challenged borrowers. In
this role in the Loss Mitigation department, you will work on
accounts that are seriously delinquent where repossession of the
Companys collateral may be necessary. You will work with borrowers,
contracted recovery agencies, and other team members to mitigate
potential loss to the Company. Review customers accounts and ensure
each account is in good standing. Follow-up on delinquent accounts,
notating actions and correspondence with borrower in the Companys
loan system.ResponsibilitiesResponsible for collecting on serious
delinquent accounts.Handle voluntary and involuntary repossessions
and reinstatements.Conduct advanced skip tracing as appropriate.
Process red flag accounts such as abandoned vehicles, impounds, car
breakdowns, etc.Handle customer inquiries and work with repo
agencies, impounds and other vendors.Provide updates on assigned
accounts; Maintain records of all contact with customers.Maintain
records of terms agreed to for all payments.Review and update
insurance policy information to ensure vehicles are properly
insuredPerform reviews of condition reports and invoices to ensure
accuracy of collateral disposition and appropriate pricing of
services rendered. Other duties as assigned by the Collections
Manager.RequirementsAbility to think outside of the box in order to
resolve issues that arisePrevious work experience in automotive
finance industry, performing collections or related work. Excellent
knowledge of collection processes; Firm but fair with resiliency in
working with customers in distress.Excellent verbal communication,
negotiation and excellent people skills.Extensive knowledge of
state and federal regulations pertaining to collections, including
Fair Debt Collections Practices.Detail oriented, dependable,
reliable.Proficient computer and mathematical skills.Must be
bi-lingual (Spanish).PM19Powered by JazzHRPI187383340
Keywords: Freeway Funding, Camarillo , Loss Mitigation Specialist, Other , Camarillo, California
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