Collector

Company: Freeway Funding
Location: Camarillo
Posted on: August 4, 2022

Job Description:

We are a fast-paced consumer finance company that services indirect auto financing contracts for credit challenged customers. In this role, the Collector will use various methods to collect monies due on delinquent accounts, including handling a high volume of inbound and outbound calls, texts and emails. Follows-up on delinquent accounts, updates and maintains accurate notes and related information in the loan system. Collector ResponsibilitiesConduct research by skip tracing accounts to locate customersProcess red flag accounts such as abandon vehicles, impounds, car breakdownsWork accounts past due more than 60 days and handle customer inquiriesProvide updates on assigned accounts; Maintain records of all contact with customersUpdate insurance expiration informationProviding administrative support to dept staff including customer and vendor correspondence and maintenance of departmental files and suppliesPrepare and file repossession paperwork and reportsCompiles reports for management as directedOther duties as assignedCollector RequirementsPrevious work experience in customer service, sales, collections, or related fieldExcellent knowledge of collection processes; Firm but fairExcellent verbal communication, negotiation, and excellent people skillsOutstanding phone etiquette; problem solverDetail oriented, dependable, reliableProficient computer skills; Microsoft Office for WindowsProficient mathematical skillsAbility to deal with impolite customersMust be bi-lingual (Spanish)PM19Powered by JazzHRPI187383329

Keywords: Freeway Funding, Camarillo , Collector, Other , Camarillo, California