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Collector

Company: Freeway Funding
Location: Camarillo
Posted on: January 15, 2022

Job Description:

General Purpose of the PositionWe are a fast-paced consumer finance company that services indirect auto financing contracts for credit challenged customers. In this role, the Collector will use various methods to collect monies due on delinquent accounts, including handling a high volume of inbound and outbound calls, texts and emails. Follows-up on delinquent accounts, updates and maintains accurate notes and related information in the loan system. ResponsibilitiesConduct research by skip tracing accounts in order to locate customersProcess red flag accounts such as abandon vehicles, impounds, car breakdownsWork accounts past due more than 60 days and handle customer inquiriesProvide updates on assigned accounts; Maintain records of all contact with customersUpdate insurance expiration informationProviding administrative support to dept staff including customer and vendor correspondence and maintenance of departmental files and suppliesPrepare and file repossession paperwork and reportsCompiles reports for management as directedOther duties as assignedRequirementsPrevious work experience in customer service, sales, collections or related fieldExcellent knowledge of collection processes; Firm but fairExcellent verbal communication, negotiation and excellent people skillsOutstanding phone etiquette; problem solverDetail oriented, dependable, reliableProficient computer skills; Microsoft Office for WindowsProficient mathematical skills;Ability to deal with impolite customersMust be bi-lingual (Spanish)PM19Powered by JazzHRPI160752988

Keywords: Freeway Funding, Camarillo , Collector, Other , Camarillo, California

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