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Patient Registration Representative

Company: Saint Joseph's Hospital and Medical Center
Location: Camarillo
Posted on: June 6, 2021

Job Description:



St. Johns Pleasant Valley Hospital, located in Camarillo, California, is a recipient of the Distinguished Hospital Award for Clinical Excellence and rated Americas 100 Best Hospitals for stroke and pulmonary care by Healthgrades. St. Johns Pleasant Valley is a part of Dignity Healths Southern California Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services - all recognized for quality, safety, and service. Each hospital is supported by an active philanthropic Foundation to help meet the growing health care needs of our communities. Learn more at www. .

Responsibilities

In keeping with the Dignity Health core values, pre-registers and registers patients presenting at the hospital for inpatient and outpatient services:

  • Conducts patient/guarantor interviews, explains hospital policies, patient financial responsibilities and patient's bill of rights
  • Facilitates the patient admission flow, including activities such as: patient identification, identification of accurate demographic and insurance information, and collection of required signatures and documents
  • Provides information and answers questions about the Dignity Health Payment Assistance program
  • Collects co-payments, and other patient liabilities
  • Enters the financial and admissions data into the hospital information computer systems


This position is represented by SEIU / UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.

Qualifications

Minimum Requirements:
  • High School diploma, GED or equivalent.
  • Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles.
  • Applicable education and/or training can be used to balance a lack of experience.

Preferred Qualifications:
  • 2 years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles preferred.

Special Skills:
  • Thorough understanding of insurance policies and procedures.
  • Working knowledge of medical terminology.
  • Able to perform basic mathematics for payment calculation.
  • Experience in requesting and processing financial payments.
  • Intermediate to advanced computer skills.
  • Knowledge of charity care programs as well as the various government and non-government programs preferred.


Keywords: Saint Joseph's Hospital and Medical Center, Camarillo , Patient Registration Representative, Other , Camarillo, California

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