ISAP Program Manager I
Company: GEO Group Inc.
Posted on: June 6, 2021
Facility: ISAP VENTURA CA
Compensation Bonus (if applicable):
Equal Opportunity Employer.
Experienced Program Managers-a world of opportunities awaits
you! Are you looking for the kind of opportunity that truly
challenges you to use the skills you've worked so hard to build? We
We are looking for an Immigration Managers to fill the role of
Program Manager for the Intensive Supervision Appearance Program
(ISAP). This alternative to detention program aims to supervise
individuals who are navigating the U.S. immigration court system.
In this dynamic role, you will use your criminal justice background
and experience in case management to assist ISAP participants
following the guidelines of our Department of Homeland Security
contract. Utilizing a combination of face-to-face case management
meetings, electronic monitoring technologies and home visits to
engage participants and drive compliance you will ensure that
participants attend court hearings and comply with conditions set
This is a great opportunity to continue building your career in
criminal justice, psychology and/or social work and case
management. If you are passionate about influencing positive
changes in the lives of others, this may be the right opportunity
Responsible for operational and financial oversight of an
Intensive Supervision Appearance Program (ISAP) office in
compliance with contractual obligations. Maintains frequent and
timely communication with Department of Homeland Security (DHS)/US
Immigration and Customs Enforcement (ICE) representatives and with
Additional responsibilities for the Program Manager include:
- Manages and directs all activity in the planning, development,
implementation, monitoring, and supervision of ISAP programs,
services and employees.
- Manages all employees assigned to an ISAP office. Management
responsibilities include interviewing, hiring and training
employees; planning, assigning and directing work; appraising
performance; rewarding and disciplining employees; addressing
complaints and resolving problems.
- Ensures that programs function in a manner that satisfies
contractual obligations. Develops timely and accurate reports on
the status of program operations.
- Develops and implements strategies and action plans that will
enable the office to achieve its operational and financial
- Serves as the local point of contact with the DHS/ICE.
Maintains frequent and productive liaison with the DHS/ICE,
including accurate and timely monthly reports, annual reports and
verbal and written notification of emergencies, contingencies or
unusual occurrences. Meets with DHS/ICE on a regular basis to
provide a management level review, assess program performance and
discuss and resolve problems.
- Maintains and documents routine communications with staff, such
as staff meetings, to address program participants' service plans
and progress, and case specialists' daily schedules.
- Establishes and maintains frequent and productive communication
with key contacts in community-based organizations to assure and
maintain community receptivity and support for ISAP.
- Evaluates, identifies and describes contingencies for reducing
potential community issues focused on the program, facility
locations, general public opposition, or other issues that could
mitigate the success of the ISAP.
- Administers Security Plan for a specific office, including
daily operations, security contingencies, emergencies and
mitigation plans, security of Company and DHS/ICE employees,
Participants and the general public. Performs daily security check
of the office area. Ensures that all participant records are kept
in locked files to maintain confidentiality.
- Implements systems to physically track and supervise all
- Administers the Quality Control Plan, including performance of
monthly audits to evaluate program operations for compliance with
the Quality Control Plan and contract requirements. Ensures that
corrective action plans are implemented in a timely manner when
- Manages program participant violations in conjunction with
Intensive Supervision Case Specialist. Oversees preparation of
documentation to acquire DHS/ICE direction and action if
disciplinary measures are necessary.
- Reviews and approves program participants' service plans to
ensure compliance with state requirements and contractual
- Performs other duties as assigned.
As the Program Manager you must have excellent interpersonal,
oral and written communication skills, and demonstrated tact when
interacting with employees, community contracts, government
official, and participants. You will also need demonstrated sound
judgment and even temperament with the ability to deal tactfully
with the public. If this describes you, apply today!
Additional requirements include:
- Bachelor's Degree in Sociology, Psychology, Social Work,
Criminal Justice or related field required. Master's Degree
- United States Citizenship required.
- Lived in the United States 3 of the last 5 years (military and
study abroad included).
- At least two (2) years of case management experience in an
Alternatives to Detention immigration program is required.
- Two (2) years supervisory experience in a similar position is
- At least two (2) years of experience working with
- Effective verbal and written communication skills with
employees, community contacts, government officials and clients.
Ability to interpret and articulate rules, orders, instructions and
materials. Ability to compose reports.
- Demonstrated sound judgment and even temperament.
- Ability to maintain self-control in stressful situations, such
as interpersonal confrontations or emergencies.
- Ability to defuse hostile or unstable situations.
- Ability to deal tactfully with the public.
- Attention to detail.
- Problem solving ability.
- Ability to plan, organize and direct the work of others.
- Ability to deal with multicultural contacts with
- Basic knowledge of immigration laws, regulations and
- Valid Drivers' License required.
- Some travel required.
- Bi-lingual Spanish preferred.
- Basic computer skills.
- Ability to interpret electronic monitoring messages and daily
- Ability to pass a federal background check and obtain a
- Ability to work with computers and the necessary software
typically used by the department.
As a Program Manager, you will be part of a stable, established,
and yet still growing organization with a great deal of
diversification, which will present you with a range of different
challenges. We value your hard work and professional dedication and
will reward you with a competitive compensation package that
includes full benefits.
Your benefits will include:
- Three (3) weeks paid time off
- Eleven (11) paid holidays
- Medical, Dental, and Vision coverage
- Term life insurance (includes spouse and dependent)
- Accidental death and dismemberment insurance
- Short- and long-term disability
- Flexible spending account
- 401(k) retirement program with company match
- Stock purchase program
- Tuition reimbursement
- Employee Assistance Program (EAP)
- Various discount programs
- Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Keywords: GEO Group Inc., Camarillo , ISAP Program Manager I, Other , Camarillo, California
Didn't find what you're looking for? Search again!