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Customer Service Representative

Company: Dina Molina Farmers Insurance Agency
Location: Camarillo
Posted on: May 31, 2021

Job Description:

Were looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and youre interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

Responsibilities:

Regularly meet with sales lead to receive the newest service and product knowledge Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed Identify common customer issues and bring them to the attention of the team Make sure each customers complaint is addressed with care and precision to achieve full customer satisfaction Respond to customer inquiries, product and service questions, and customer complaints

Qualifications:

Excellent active listening, interpersonal, and communication skills

High school diploma, G.E.D. or equivalent Experience working in a customer-oriented atmosphere

About Company: We are a growing agency in beautiful Old Town Camarillo. Our mission is to insure and protect our customers from financial hardship in case of an unexpected event. We are different from other agencies because we take the time to inform our customers on the different types of insurance and work on customizing their policies for their specific situation. We believe strongly in giving back, that is why our agency is creating fundraising events throughout the year to help those in need in our community.

Keywords: Dina Molina Farmers Insurance Agency, Camarillo , Customer Service Representative, Other , Camarillo, California

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