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Department Manager - Prada Camarillo Premium Outlet

Company: Prada Group
Location: Camarillo
Posted on: February 19, 2021

Job Description:

JOB PURPOSE To be a Company Brand Ambassador and to be responsible to achieve all the qualitative and quantitative objectives of the product category department assigned. To manage and to motivate the department team in achieving the sales target, ensuring extraordinary Client service experience, being present on the sales floor, managing the activities of the department.RESPONSIBILITIESBUSINESS-- Analyze the department performance and define the actions required for achieving the business objectives.-- Give commercial suggestions to SM.-- Drive the team to exceed their KPIs.CUSTOMER-- Promote customer loyalty, inform the Store Manager about Top clients and VIPs.-- Supervise sales to ensure customer satisfaction and that the qualitative and quantitative standards required by our brand are maintained.TEAM -- Train and inspire the sales staff of her/his department in product knowledge, sales techniques, customer services and company procedures, in order to make sure that team members are always motivated and competent.-- Define quantitative and qualitative objectives.RETAIL-- Guarantee an in-depth product knowledge within the department, working with the relevant functions to support product-training needs.-- Provide feedback and focused suggestions on department needs to the Store Manager.STOCKROOM-- Optimize stockroom management in order to maximize and support the sales, in collaboration with the Stock Manager / Stock Assistant.KNOWLEDGE AND SKILLSPassion and--knowledge of the managed product categoryBusiness drivenTeam player with the ability to lead and influence peersStrong customer service approachNatural ability to serve our clientConfident, enthusiastic and positiveProblem solvingOrganized and detail orientedMarket and product knowledge/passionBusiness/Retail Management degree or equivalent is a plusInterest in luxury/fashion, art and designEnglish a must other languages a plus

Keywords: Prada Group, Camarillo , Department Manager - Prada Camarillo Premium Outlet, Hospitality & Tourism , Camarillo, California

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