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Additive Service Engineer

Company: Jobot
Location: Camarillo
Posted on: May 11, 2022

Job Description:

Interested in additive manufacturing and experience servicing Electronics? Take a closer look This Jobot Job is hosted by Jenner Wiggins Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary $80,000 - $110,000 per year A Bit About Us We are a Privately Owned Technology company that builds and designs the fastest polymer 3D printers for professionals and businesses of all sizes. Our technology is Revolutionizing traditional 3D printing productivity barriers and opening the aperture of additive materials. Why join us? Ground Breaking Technology Collaboratives Team Environment Benefits, Medical, Dental, PTO Job Details Summary As the Service engineer you will be responsible for Installs, configures, troubleshoots, and maintaining products/equipment. MUST HAVES Experience in understanding Robotics, machine Design, or Optics Experience troubleshooting in the field Ability to travel 20-50% (Mostly Domestic, occasional International) NICE TO HAVES Experience with Additive Manufacturing, CNC Machines, and or PLC's. Duties & Responsibilities Diagnose and resolve technical issues with Nexa3D 3D printing equipment and software solutions. Track issues in the ticketing system. Train the Service Engineers at our Resellers and certify they meet our standards of proficiency. Install equipment and train users for new direct-sale customers. Perform field service as required for direct-sales customers. Contribute to Customer Knowledge Base by creating and updating articles about the use of the printers and software, including videos, learning modules, and augmented reality experiences as appropriate. Contribute to the Reseller Service Manual by adding and updating articles. Act as the Voice of Customer to the organization by passing through pain points of the customer experience to the product engineering team, developing strong relationships with customers and resellers. Develop a working knowledge of industry regulations and best practices. Manage spare part kit configurations. Education & Experience BS or Associates Degree in Mechanical Engineering Electrical Engineering Demonstrated proficiency in troubleshooting and repair of mechanical, electrical, and computer systems 1 years of experience in a customer-facing preferred 1 years experience with 3D Printing / Additive Manufacturing preferred 1 years experience working with 3D models (CAD, CAM, CAE, etc) preferred Interested in hearing more? Easy Apply now by clicking the "Apply" button.

Keywords: Jobot, Camarillo , Additive Service Engineer, Engineering , Camarillo, California

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